Every two years, Cofiroute USA’s parent company, Vinci Concessions, sponsors a worldwide innovation contest for its many subsidiaries. There are 9 distinct regions around the world and seven prize categories. This year, Cofiroute USA’s MnPASS team won an award in the Marketing and Services category for the International Region. The team’s submittal, Knowledgebase and Live Chat web feature, gives the MnPASS customers and prospective customers another communication channel for MnPASS information. At the click of a button, a web user can open a dialogue with a live Customer Service Representative.